Microsoft 365 administration
User lifecycle management, mailboxes, groups, licensing, Teams and Exchange configuration, and day-to-day tenant upkeep.
Microsoft 365 managed services across the U.S.
Professional Microsoft 365 management for small businesses across the U.S
Queen City IT Services helps small businesses manage Microsoft 365, Intune, Entra ID, and Defender with clear support, tighter security, and reliable day-to-day administration for clients anywhere in the U.S.
Microsoft 365 and Entra ID
Intune endpoint management
Defender security oversight
the U.S. based
What we manage
M365
Tenant, users, and license administration
Intune
Device compliance and policy management
Defender
Threat monitoring and alert response
Entra ID
Identity, MFA, and access control
Microsoft 365
Entra ID
Intune
Defender
Conditional Access
Services
Focused Microsoft 365 management
Structured service lines for organizations that need reliable, security-conscious cloud administration without a full internal IT department.
Identity and access security
Entra ID management, MFA deployment, Conditional Access policies, privileged role hardening, and least-privilege enforcement.
Intune device management
Enrollment, compliance policy configuration, security baselines, Autopilot setup, application deployment planning, and patch management.
Microsoft Defender oversight
Alert monitoring and triage, Secure Score improvement, policy tuning, exposure reduction, and monthly security posture reporting.
Tenant health reviews
Security gap assessments, stale account cleanup, license audits, legacy policy removal, and a clear remediation roadmap.
Cloud migration support
Assistance moving from unmanaged or on-premises setups into clean, well-structured Microsoft 365 cloud environments.
Pricing
Flexible service plans for growing businesses
Simple monthly tiers for Microsoft 365 management, security, and support. Pricing is designed to be competitive for small businesses while leaving room to scale as your environment grows.
Best for 10–25 users
Core Care
Ideal for small businesses that need dependable Microsoft 365 administration and helpdesk coverage.
$35 / user / month
- Microsoft 365 tenant administration
- User onboarding and offboarding
- License management and hygiene
- Basic security monitoring
- Email and Teams support
Most balanced
Secure Growth
Best for businesses that want stronger identity controls, device management, and proactive security.
$55 / user / month
- Everything in Core Care
- Intune device management
- Conditional Access policies
- Defender configuration and review
- Monthly security check-in
Priority support
Managed Security
For organizations that want more hands-on oversight, prioritized support, and security improvements.
$75 / user / month
- Everything in Secure Growth
- Priority support
- Security posture reviews
- Policy cleanup and optimization
- Quarterly service planning
Optional services
- One-time tenant cleanup and documentation
- Microsoft 365 migrations
- Device enrollment and Autopilot setup
- Password reset and account recovery support
- Security audit and remediation roadmap
Why this structure works
The tiers make it easy to start with a lower monthly price and move clients up as security and support needs expand. It also keeps your offering clear for small businesses comparing managed IT providers.
Process
A structured path to managed services
Whether you have an existing Microsoft 365 environment or are starting from scratch, the transition is straightforward.
1
Discovery
Walk through your current setup — licenses, admin access, existing vendors, user count, and immediate security concerns.
2
Assessment
Identify gaps in MFA, admin roles, Conditional Access, Defender configuration, licensing, and user lifecycle workflows.
3
Transition
Take over management cleanly. Existing vendor relationships stay in place. Scope and responsibilities are clearly documented.
4
Ongoing support
Regular administration, user changes, security check-ins, and a single point of contact who knows your environment.
Service area
Local IT support for businesses across the U.S
Queen City IT Services supports businesses in the U.S that rely on Microsoft 365, Intune, Entra ID, and Defender.
Who we work with
Small and midsize businesses that need a dependable Microsoft 365 administrator, better identity security, cleaner tenant management, and a more responsive support experience.
Common engagements
Microsoft 365 cleanup, Intune rollout support, MFA and Conditional Access hardening, Defender tuning, user lifecycle management, and ongoing managed administration.
Let's talk about your environment
Use the form to start a conversation. Most organizations get a response within one business day. No obligation, no sales pressure.
Who this is for
Businesses with 10–150 users on Microsoft 365 that need stronger administration, clearer security, and a reliable point of contact.
Service area
Remote management available for fully cloud-based teams anywhere.
Response time
Initial inquiries responded to within one business day. Urgent security concerns handled same day.
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